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Shipping policy

Shipping Policy

Last Updated: August 23, 2026

At WigyWigy, we work to process and deliver your order as quickly and carefully as possible. Please review the information below before placing your order.

Order Processing & Handling Time

All orders require 3–5 business days for processing and handling before they are shipped.

During this time, we prepare your order, verify the order details, and arrange the package for shipment.

Please note that handling time does not include transit time.

Processing may occasionally take longer during holidays, promotional periods, high order volumes, or circumstances beyond our reasonable control.

Shipping & Transit Time

After your order has been processed and shipped, the estimated transit time is 5–7 business days.

Therefore, the estimated total delivery timeframe is:

3–5 business days handling + 5–7 business days transit = approximately 8–12 business days total.

Delivery times are estimates and are not guaranteed. Actual delivery may vary depending on the shipping carrier, destination, weather, holidays, customs procedures, and other circumstances outside our control.

Order Confirmation

After successfully placing an order, you will receive an order confirmation containing your order details.

Please review the information carefully and contact us as soon as possible if you notice an error.

Tracking Information

Once your order has been shipped, tracking information may be provided to the email address associated with your order.

Tracking information can take some time to become active after the carrier receives the package.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully check your:

  • Full name

  • Street address

  • Apartment, suite, or unit number, if applicable

  • City

  • State

  • ZIP/postal code

  • Country

WigyWigy is not responsible for delays or delivery problems caused by an incorrect or incomplete address provided by the customer.

If a package is returned to us because of an incorrect or incomplete address, additional shipping charges may apply if the customer requests reshipment.

Shipping Delays

Although we work with shipping providers to deliver orders within the estimated timeframe, delays can occasionally occur.

Possible causes include:

  • Severe weather

  • Carrier delays

  • Holidays

  • High shipping volumes

  • Incorrect address information

  • Customs or import procedures

  • Transportation disruptions

  • Other circumstances outside our reasonable control

A shipping delay does not automatically qualify an order for a refund.

If your order appears significantly delayed, please contact us so we can assist you.

Lost or Stolen Packages

If tracking information shows that your package was delivered to the address provided at checkout but you cannot locate it, please first check with household members, neighbors, your building management, and the shipping carrier.

Please contact us if you need assistance investigating a delivery issue.

Once a carrier confirms delivery, WigyWigy may not be responsible for packages that are subsequently lost or stolen after delivery.

International Orders

If international shipping is offered at checkout, customers may be responsible for applicable customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

These charges are generally outside WigyWigy's control and may vary depending on the destination.

Customers are responsible for complying with applicable laws and requirements of the destination country.

Changes to Shipping Information

If you need to change your shipping address after placing an order, contact us as soon as possible:

Email: infowigywigy@gmail.com
Phone: +1 (531) 278-5572

We cannot guarantee that an address can be changed after an order has entered processing or been shipped.

Contact Us

If you have questions about shipping or your order, please contact:

WigyWigy
1186 St Highway 185 W
Fort Deposit, AL 36032
United States

Email: infowigywigy@gmail.com
Phone: +1 (531) 278-5572

We are happy to assist you with your order and shipping questions.

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